bluephyre’s blog

Those of us that are in Consumer Service, at some point we get burned out on what we do and why do it becomes forgotten.   I currently do CSR for the Nintendo's  latest console.  Needless to say that as with any new technology, the system has it's bits of flaws here and there, but nothing too outrageous.  However, when that is all that you hear about day in and day out, one can start to get burned out on  the phones.

 Then, days like today happen.  I have been absent from work for the greater part of a week so when i came back today, i was following protocol.   In doing so, i was reading my updates when a bulletin caught my attention.  So, i read it and come to find out that it is a post on this website about a consumer i helped mentioning the positive side of the job i do.   Needless to say that this is not a frequent experience i think for anyone who works Consumer Service.   The joy of it is that just as i was about to give up hope, i recieved  this feedback and it is rather welcomed. 

Sometimes, all it takes is a little reminder of why we love the jobs we do.   For me, it is learing how i made a consumers day by doing something nice in the process of taking care of business.

 To Ms.  Saska,

     Sincerely,   Thank You!

bluephyre.